Without a reopening date on site, Aulani cancels reservations through September 2020!

Disney sent the following messages to guests, stating that their room reservation cancellation penalties would be waived for those affected.

Aulani Resort remains closed and a reopening date has not been identified. We will continue to follow guidelines from government and health officials as we plan our reopening.

As a result, reservations at the resort throughout the month of September will be cancelled. We understand that some guests may have reservations booked at Aulani Resort during this time. For stays occurring during the month of September, room reservations can be cancelled and Disney will waive Disney-imposed room reservation cancellation penalties.

Upon reopening, Aulani Resort rooms, restaurants and other locations may be limited in capacity and subject to restricted availability or closure based on direction from health experts and government officials to promote physical distancing. Furthermore, experiences, services and amenities may be modified, have limited availability or may remain closed. Offerings are not guaranteed. Aulani Resort reserves the right to cancel any reservations or purchases and provide applicable refunds.

Aulani, a Disney Resort & Spa closed on March 24th, 2020 due to the infamous COVID-19 pandemic. Just last month, all reservations through August 2020 were cancelled.

Summer and Fall Offer

As of now, guests have the opportunity to save up to 35% on select rooms for stays of 5 or more consecutive nights most nights October 1st through November 22nd and November 28th through December 21st, 2020, with check-out no later than December 22nd, 2020, when booked by October 24th through the Aulani Resort’s Summer and Fall offer.

Important Details

  • Savings are based on the non-discounted price for the same room and the same travel dates. Travel must be completed by December 22, 2020.
  • Not valid on suites and 3-bedroom Grand Villas, or on previously booked rooms.
  • Advance reservations are required.
  • Subject to availability the number of rooms allocated for this offer is limited.
  • Excludes applicable fees and taxes.
  • Limit two (2) rooms per reservation and occupancy restrictions apply per room.
  • Additional charges apply if more than two (2) adults per hotel room; not applicable for Suites or Villas.
  • Not valid in combination with any other hotel discounts or offers.
  • Subject to restrictions and change without notice.

Select activities require additional fees.

Aulani, A Disney Resort and Spa took the world by storm when it first came on the scene and remains a highly sought-after destination for vacationers near and far. Walt Disney Imagineers worked hand in hand with local artisans and cultural experts to create Aulani. Inspired by the natural wonders and rich traditions of Hawai‘i, Aulani Resort is the ultimate family getaway—celebrating the beauty, history and welcoming spirit of the island.

What do you make of Aulani? Did you have a September trip planned? How long do you think it will be before they are back on their feet? Our fingers are crossed.