On August 21st, 2020, both Loews Sapphire Falls Resort and Universal’s Aventura Hotel will temporarily close at Universal Orlando Resort. Guests affected by the temporary closures will be afforded the option to either change this reservation to another resort or modify their dates for a future booking.

Loews Sapphire Falls Resort

Any guests who are booked at Loews Sapphire Falls Resort within the closure period have already received an email informing them of their options, which includes a free upgrade to a Premier Hotel of their choosing:

“Loews Sapphire Falls Resort has temporarily suspended operations, and we’d like to assist you in modifying your upcoming reservation to enjoy a complimentary upgrade to a Premier Hotel during your stay, Hard Rock Hotel or Loews Royal Pacific Resort, and the additional theme park benefits that come with staying at a Premier Hotel for this inconvenience. If you prefer, you may also modify your travel \dates for a future stay at Loews Sapphire Falls Resort.”

Universal’s Aventura Hotel

Any guests who are booked at Universal’s Aventura Hotel within the closure period have already received an email informing them of their options, which include a transfer to Universal’s Cabana Bay Beach Resort and a $50 dining credit:

“Universal’s Aventura Hotel has temporarily suspended operations, and we’d like to assist you in modifying your upcoming reservation to enjoy Universal’s Cabana Bay Beach Resort. If you prefer, you may also modify your travel dates. We wish to extend a $50 Hotel Dining Credit to use at select hotel dining outlets during your stay of 2+ nights, because of any inconvenience this may have caused.”

No reopening date known for these resorts has been reported at this time.

So, now that you know that both Loews Sapphire Falls Resort and Universal’s Aventura Hotel will temporarily close at Universal Orlando Resort, are you going to alter your future reservations?