Not planning on visiting the mouse for a little while longer? Walt would understand. Donald on the other hand, we’re not so sure. If you’re looking for an update on Walt Disney World Annual Passholder Refund and Extension Info, you’re in the right place.

As many Walt Disney World Annual Passholders are aware, August 11th, 2020 is the deadline to cancel your Walt Disney World Annual Pass. In an effort to assist guests in making their decision on how they wish to proceed, the My Disney Experience app has recently sent out a nifty little push notification to examine all of the Walt Disney World Annual Pass options.

Curious as to what this array of options may present? Read on!

Walt Disney World Annual Passholder Refund and Extension Info – If you are an Annual Passholder who has paid in full, your options are:

  • Receive an additional one-month (30 days) extension to your pass (unless you choose to cancel your pass). This additional month will automatically be processed and visible in your My Disney Experience account over the coming weeks.
  • If you prefer, and in lieu of the one-month extension, you may choose to cancel your annual pass(es). Your pass will remain valid through August 11, 2020, and will be cancelled effective August 12, 2020. You will be refunded for the remaining access days of your annual pass from July 11, 2020, through your pass expiration date (as extended, if applicable). Refunds to the original form of payment can be expected by mid-to-late September. Refunds may take up to an additional month to receive if the original form of payment is not available. To request this option, contact V.I.PASSHOLDER Support at (407) 939-7277.

Walt Disney World Annual Passholder Refund and Extension Info – If you are an Annual Passholder on the monthly payment plan, your options are:

Option 1: Continue with your pass(es) and receive a 30-day extension (no additional action required). You’ll receive an additional one-month (30 days) extension to your pass(es).

  • This additional month will automatically be processed and visible in your My Disney Experience account over the coming weeks.
  • With this option, you may also be eligible for an automatically processed partial refund if your payments exceed the usable value of your pass(es) per the details here on when partial refunds apply and how they are calculated.
  • Refunds to the original form of payment can be expected by mid-to-late September. If the original form of payment is not available, you should expect a check by mid-to-late October.
  • Please note that the V.I.PASSHOLDER Support phone line is not able to provide a specific refund amount since each pass circumstance is unique and based on factors such as new or renewal, down payment amount, refunds to date, future payments, etc.

Option 2: Cancel your pass(es). If you prefer, and in lieu of the additional one-month extension, you may choose to cancel your annual pass(es).

  • Monthly payments will be stopped starting August 12, 2020. Your pass(es) will remain valid through August 11, 2020, and will be cancelled effective August 12, 2020.
  • You may also be eligible for an automatically processed partial refund if your payments exceed the usable value of your pass(es) per the details here on how partial refunds, if applicable, are calculated.
  • Refunds to the original form of payment can be expected by mid-to-late September. If the original form of payment is not available, you should expect a check by mid-to-late October.

How to take action:

  • If you have already elected to cancel your pass(es), this will be automatically processed for your pass(es). You do not need to take any additional action.
  • If you have not selected any option (no action) and would like to select this option to cancel your pass(es), please refer to the email from Disney Destinations on July 14, 2020 and use the personalized link available through August 11, 2020. Or, you may contact V.I.PASSHOLDER Support at (407) 939-7277. We appreciate your patience as we answer all inquiries.
  • If you previously took action to elect to continue with your pass(es) and now would like to cancel your pass(es), please call V.I.PASSHOLDER at (407) 939-7277. We appreciate your patience as we answer all inquiries.
  • Please note that the V.I.PASSHOLDER Support phone line is not able to provide a specific refund amount since each pass circumstance is unique and based on factors such as: new or renewal, down payment amount, refunds to date, activation dates, etc.

Walt Disney World Annual Passholder Refund and Extension Info – Important Dates for Annual Passholders Who Decide to Cancel Their Passes

If you have any questions or concerns about your elected options, please contact V.I.PASSHOLDER Support at (407) 939-7277.